If there is ever a shipping error we will strive to remedy the situation immediately. We ship with the industry's best standard operating procedures and use quality shipping materials with attention to detail; effectively eliminating damaged product while in transit. Orders always ship with tracking usually via USPS.

503Pins is a consumer based small business; we understand you money is valuable to you as our customer. We immensely appreciate the support and try to meet a 100% Satisfaction threshold; If there is ever an issue with an order please contact us via the contact forum at 503pins.com